Frequently Asked Questions
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The process usually starts with a conversation once you’ve sent me an initial enquiry outlining what it is you’re looking for. At this stage it’s an informal process - I’ll respond with questions, suggestions and past examples. I’ll also give an indicative price for the project.
If you’d like to proceed further, the next stage is design exploration where a set of drawings, a proposal and full estimate will be produced for your approval. A home visit maybe required to take measurements and check access. Revisions maybe required to finesse the designs and agree a budget.
A commission is confirmed when a deposit payment is made - usually 30% of the full price. This books the commission into my schedule, covers work done to date and the materials required for the piece. I can update you on progress via email or via visits to the workshop. Upon completion, a delivery date will be arranged and the final balance will be due for payment.
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When a commission is confirmed I’ll give an indication of my current lead-time and the estimated build time for the piece. I prefer to work on a single project at a time - working from raw wood to finished piece in a logical order. This allows me to give my full attention to each project, a consistent approach to my work and the attention to detail each project deserves.
Due to the bespoke nature of my work sometimes it can be hard to give definite timescales, but each piece will usually take several weeks to complete and I’ll keep you updated if there are any unforeseen delays.
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Each piece is unique and I will provide an estimate as part of the commissioning process. If you have a set budget I’ll be able to let you know what’s possible and I always work to an agreed price. My usual method is to charge a 30% deposit at the start of a commission with the remainder due on delivery.
The cost of a piece of furniture is calculated based on the time it will take to design and build (the more complicated the piece, the more time it will take) as well as the cost of materials. It also reflects the skills, knowledge and experience I’ve gained over 20 years designing and building heirloom quality furniture.
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I prefer to use locally sourced hardwood that is grown and processed in Scotland. I buy from small independent sawmills across Scotland who maintain a chain of custody with the estates and landowners they work with. This means I can be sure of the provenance and sustainability from tree to table. More information can be found here www.ashs.co.uk
My preferred finish is a Hardwax oil made from natural plant oils and waxes. It is low in VOCs (Volatile Organic Compounds) that can be harmful to the environment and to our health. It gives a lovely warmth to the wood, offers good protection and is easy to apply and refinish.
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Depending on the age, size and species, it is possible to use your own tree for a project. I have done this for several clients and it is a rewarding process to turn a familiar tree into a family heirloom. Converting a tree into usable timber is a fairly lengthly process involving cutting the log into boards and several drying phases - please contact me for more information on this exciting process. If you already have some timber you’d like to use,
I’m happy to look at that option too.
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By using my knowledge and experience I’ve helped clients develop their ideas - from a simple sketch up to fully drawn plans - into reality. I can advise on the best methods of construction, identify and resolve potential problems and suggest options for timber and where to source it.
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Not a problem - I’m happy to discuss options on how to rework my designs to fit your requirements.
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Delivery is usually included as part of the commission - particularly if some installation or assembly is required. I usually discuss this as part of the commissioning process or during an initial home visit for measurements.
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All my work is covered by a one year guarantee that covers the structural integrity of the piece - like broken joints and wood failure. Any defects in a design or the materials will likely occur in the first year - I’m proud to say I’ve never had any problems of this nature. There maybe some minor wood movement over the course of the year as wood naturally expands / contracts due to changes in humidity. I make allowances for this in the design and construction of all my pieces but sometimes some adjustment will be required.
Accidental damage to the structure or surface of a piece does happen and the benefit of solid wood is that any damage usually can be repaired quite easily. General daily use can scuff surfaces and dull finishes. I can offer a repair and maintenance service for all my work if required, at an agreed cost. -
Not really - I’m not a traditional furniture restorer with an extensive knowledge of french polishing, dyes and waxes. However I do know several good restorers and can offer a referral for your antique repair. I do offer a full repair service for my own work - should the need arise.
Accidental damage to the structure or surface of a piece does happen and the benefit of solid wood is that any damage usually can be repaired quite easily. General daily use can scuff surfaces and dull finishes. I can offer a repair and maintenance service for all my work if required, at an agreed cost. -
Clients are welcome to make an appointment to visit the workshop - to view progress on their piece, discuss an amendment or select timber. I like to encourage workshop visits as it gives a full insight into the process of bespoke furniture making.
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My current focus is on producing freestanding furniture and smaller projects within my workshop. A kitchen is a major undertaking for a one man band and will amount to several months' work. Generally I prefer to work within the workshop rather than on-site installations. However, I’ve done large scale work in the past and your project might be something that I could help you with. Please get in touch if you have a project you’d like to discuss.